Point well taken. I should really have a look at the web process. It
may, in fact, be very satisfactory. 

Mr Chase: I apologize. I am in error prejudging the process. 

Hal Merritt.  

 

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Greg Shirey
Sent: Monday, September 26, 2005 3:50 PM
To: [email protected]
Subject: Re: SCRT

Eh?  At no point did Mr. Chase state that IBM would insist on any
customer
adopting any process, merely that IBM would not assist in building an
automated solution that contained no human review.   I suspect you may
do as
you please, it's your dog.

Greg Shirey
Ben E. Keith Company


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED]
Behalf Of Hal Merritt
Sent: Monday, September 26, 2005 3:33 PM
<snip> 

With all due respect, sell us your software, but let us manage our data
centers. Please don't insist we adopt processes that are not cost
effective. Do you have any clue how much it costs to maintain one full
time employee? We would much rather use that money to buy your software.

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