>It's informative perhaps, but not exactly timely enough for the cavalry
>to arrive in time to do anything about it.

Well, in our case RSM seemend to have recovered, but Lotus Domino didn't. A
lot of users could not logon to Domino, so they did a 'preventive IPL' on
Monday morning. The case of a spin loop that did not get recovered when no
one saw the message has not been covered yet. (And yes, we didi have the
required EXSPAT recovery in place, and it worked beautifully. One abend071
was sufficient to get RSM to recover. (we won't automate iee183w :-)!)

>Ask them if they heard something go "ding". Message color only helps when
>(a) the operators are looking and (b) they're not color blind.

They wouldn't have heard anything, as the sounds are turned off on all the
PCs. In this case it was the sysprogs, not the operators, and all were upset
that they hadn't seen the spin loop message (which is where the email comes
from).

Given that Jim says:
>When a message has no reply (DCCBNRPL), and the caller did not specify
>that the message should not be held on the screen, IOSRSAIO must wait for
>10 seconds before cancelling the suspended CCW.

I guess the message appeared for 10 seconds, after which the console got
'refreshed' with the normal display. So unless someone looked at that
console in those ten seconds and went there to read, they really wouldn't
have noticed anything.

Now only two questions remain:
1. Is iee178i issued with the request for the message to be held? (I still
need to read the modules Jim indicated).
2. Is there any way for a timely notification/automation that a synchdest
message had occured on any system to be looked at later?

Best regards, Barbara




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