On 09/28/2009 08:24 PM, Clark Morris wrote:
> On 28 Sep 2009 13:47:39 -0700, in bit.listserv.ibm-main you wrote:
>
>> 28 September 2009
>>
>> This is to inform you that IBMLink will have a planned outage starting
>> on Friday, October 2nd at 8:00 PM Eastern Time through Saturday, October
>> 3rd at 8:00 AM Eastern Time (Saturday, October 2nd from 01:00 UTC to
>> 13:00 UTC). This planned outage will occur because of the installation
>> of our October fixpack, which will include improvements to the IBMLink
>> platform and its applications. During this time, you will not be able to
>> access IBMLink.
>>
>> We would like to remind you that there is a maintenance window scheduled
>> every Saturday night from 11:00 PM Eastern Time through Sunday at 9:00
>> AM Eastern Time (Sundays 03:00 UTC to 13:00 UTC). This window may be
>> used for normal maintenance of the infrastructure on which IBMLink
>> resides. During this time, you may not be able to access IBMLink.
>>
>> Thank you for your patience and understanding.
>>
> Is there a way that existing customers could reply that they do not
> understand how a vital service that is needed 24/7/365.25 provided by
> a company that advertises the ability to provide 24/7/365.25
> infrastructure is not 24/7/365.25. If I were still systems
> programming, I would not be patient.
..
Has been done via SHARE requirement. IBM is aware of the sentiment:
"SSMVSE08015 IBMLink needs to be available 24x7
Submitted to IBM: 2009-01-28 08:29 UGStatus: A
Response Code: SG-Suggestion Date: 2009-06-22 by Response: IBM will use
this request as input to planning but no commitment is made or implied."
Those with logon access to SHARE MVSE requirements can find the full
text of the requirement under "View Responses Since 2009-04", but one of
the points I made is that maintenance to production z/OS systems is most
likely to be installed on a weekend, potentially placing the maximum
exposure of production systems to new bugs precisely at the time when
IBMLink reserves the right to a regular maintenance window!
--
Joel C. Ewing, Fort Smith, AR [email protected]
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