On Fri, 26 Feb 2010 08:53:18 -0500, Farley, Peter x23353 
<[email protected]> wrote:

>So far they've nearly managed to abandon the small ISV (Dallas "support"
>is a sore subject among many small ISV's), the entire academic community

I have to disagree about the Dallas support. I just send them an e-mail, 
stating my issue or problem, and get a solution promptly. Never have had to 
wait long. They even react on a Saturday.

There are certainly things to be said about the options IBM gives small ISVs, 
but the Dallas support is not one of them.

Cheers,

Jantje.

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