24/7, 365 from a financial CEO? Do the math! This was one of the best apologies I have seen, even giving some details of escalation process.
-----Original Message----- Timothy Sipples DBS's CEO posted this announcement yesterday: http://www.dbs.com/sg/pages/announcement.aspx The second paragraph starts to explain the problem. Paragraph 5 also contains some important information about the steps DBS has been taking. - - - - - Timothy Sipples Resident Enterprise Architect STG Value Creation & Complex Deals Team IBM Growth Markets (Based in Singapore) E-Mail: timothy.sipp...@us.ibm.com ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html