Hi Thangavelu, 


What software are you using to send the output to the printers?  Have you seen 
any error messages?  Have any changes been made?  Does the problem affect all 
of your printers or just one or two? 



If you can give us more information, we can probably help. 



Regards, 



Linda 
  
----- Original Message ----- 
From: "Chokalingam Thangavelu" <[email protected]> 
To: [email protected] 
Sent: Wednesday, February 2, 2011 12:55:06 AM 
Subject: Remote printers are Drained 

Hi, 

We have got many remote printers are configured to mainframe via TCPIP 
address. 

Fort the past 2 weeks we are getting lot of cases that these printers 
are becoming DRAINED after printing the reports instead of becoming 
INACTIVE. 
So we need manually restart the printers each time. 

Please let me know what could have gone wrong. 

Regards, 
Thangavelu 

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