>Prior IBM's withdrawal of the sunset date, I had submitted many specific
>complaints to the SR help desk. Some were bugs, some were performance
>issues, some were (IMO) poor design choices, etc.
>
>I have more issues, but I've run out of time to provide IBM clear
>understandable specific complaints; so I ranted here. I apologize. When I
>get more time, I will resume sending appropriate complaints to IBM.

Don't worry, IBM does get the SR complaints voiced here. They just don't act 
on it! After my last complaint in December about SR, they apporached me to 
get 'more opinion'. If they can't figure the facts from those I provided in 
that 
post, it is hopeless!

Given that that application has been coded by clickers, they have no clue 
(and probably didn't even look at ETR) how to design things with our platform 
in mind, too. And to put insult to injury, they make the same mistakes in 
design choices as those did that developed the PC front end for retain in the 
late nineties (back when I was IBM) that was forced upon level1 and 2. I 
tested that PC front end then, gave feedback and went back to the much 
more user-friendly retain! As did all those that can remember the retain 
commands. I obviously don't know who uses what today.

Barbara Nitz

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