On 20 May 2011 12:50:01 -0700, in bit.listserv.ibm-main you wrote:

>Fixpack #2 - Outage Communication
>9 May 2011 
>
>This is to inform you that IBMLink will have a planned outage starting
>on Friday, May 20th at 8:00 PM Eastern Time through Saturday, May 21th
>at 8:00 AM Eastern Time This planned outage will occur because of the
>installation of our Janyary fixpack, which will include improvements to
>the IBMLink platform and its applications. During this time, you will
>not be able to access IBMLink.
>We would like to remind you that there is a maintenance window scheduled
>every Saturday night from 11:00 PM Eastern Time through Sunday at 9:00
>AM Eastern Time (Sundays 03:00 UTC to 13:00 UTC). This window may be
>used for normal maintenance of the infrastructure on which IBMLink
>resides. During this time, you may not be able to access IBMLink.
>Thank you for your patience and understanding.
>
Does Microsoft's problem handling system (Windows Update and access to
the knowledge Base of known problems and other interesting
information) have any outages or are they able to be 24/7/365.24?

Clark Morris

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