>What does "SR" stand for? 'service request'. It's the replacement tool for ETR IBM forces on us. Note that reporting a bug is now called a 'service request', as in, the customer begs IBM to do something we're entitled to get due to our contracts and the warranty that contract has.
>Cite? Or must I scan the archives? Let's see if I am able to cite: http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=625611 http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=627485 http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=626861 http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=626307 http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=833640 I had broken it into 5 parts because otherwise it would have been too much (about 50 individual points). Also read some of the responses, as one thing was due to my being new with Firefox. Happy reading! :-) Barbara ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
