Okay ... explanation accepted ... 
Thank you.

Kind Regards

Jim Thomas
617-233-4130             (mobile)
636-294-1014                (res)
[email protected] (Email)


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf
Of Hal Merritt
Sent: Wednesday, July 20, 2011 10:30 AM
To: [email protected]
Subject: Re: ONTOP?

You are already paying for this support, and it is usually much less
expensive than trying to do it yourself even if you had the resources
(training, code listings, doc, etc).  

More, diagnosis is usually much faster if the person is very familiar with
the code. 

So, why not?


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf
Of Jim Thomas
Sent: Wednesday, July 20, 2011 9:47 AM
To: [email protected]
Subject: Re: ONTOP?

Sir,

Forgive me for asking, but is there a real reason that people want IBM to do
their dump analysis for them ??. 

Kind Regards

Jim Thomas
617-233-4130             (mobile)
636-294-1014                (res)
[email protected] (Email)

 
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