Elardus Engelbrecht writes: >It is meant to be used by management and call centre staff. and then writes this: >Are these STC, JES2, TCP/IP, etc. hearts beating and running?
Bear in mind "management" and "call centre staff" typically don't know what JES2 is. (A few do, but most don't.) So that part of your question is probably going to send some people off into "interesting" directions, because there are so many options for monitoring particular subsystems, or collections of subsystems. I'm guessing the audience for the dashboards is the most important part of your question. Thus I would take a very close look at Tivoli Business Service Manager (TBSM): http://www.ibm.com/software/tivoli/products/bus-service-mgr-zos/ TBSM (as the name suggests) is really useful for delivering a complete business service-level view of operations, exactly what managers and call centre staff are looking for. (Sure, you can drill down into detail if you want.) TBSM can provide an end-to-end view, spanning platforms. It's real-time. Great stuff. -------------------------------------------------------------------------------------------------------- Timothy Sipples Resident Enterprise Architect (Based in Singapore) E-Mail: timothy.sipp...@us.ibm.com ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
