I, too, got certified (or, according to some, certifiable) at the foundation 
level.

The "mainframe" could be a configuration item (CI) and should probably just be 
classified as a "server". CI specification varies from company to company.  

Bob

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of 
Jonathan Goossen
Sent: Wednesday, January 11, 2012 2:29 PM
To: [email protected]
Subject: Re: ITIL Mainframe Terminology

Peter,
You are correct in what ITIL stands for. The British started it. It 
migrated to the US when companies wanted to cut costs. Several years ago I 
was required to go through training and passed my certification for the 
first level.

ITIL is a collection of best practices for running a company's IT. It 
deals with processes and is equipment independent. ITIL doesn't have 
terminology for mainframes.

Thank you and have a Terrific day!

Jonathan Goossen, ACG, CL
Tape Specialist
ACT Mainframe Storage Group
Personal: 651-361-4541
Department Support Line: 651-361-5555
For help with communication and leadership skills checkout Woodwinds 
Toastmasters

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