Again guys - Raise the issue to your account teams (if any) or business 
partners (if that is where your support is). How we can have a platform that 
touts five nines availability with a support system that is only nine beats me.



Jerry Whitteridge
Lead Systems Programmer
Safeway Inc.
925 951 4184

If you feel in control
you just aren't going fast enough.


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of 
Ed Finnell
Sent: Thursday, May 03, 2012 12:18 PM
To: IBM-MAIN@bama.ua.edu
Subject: Re: IBMLink Outage May 4-7

Yeah, I've done push/pulls on 3090's in under 48. Can't imagine what's  
involved. Seems like a contractual violation, maybe if their monthly stipend is 
 similarly late they might be more motivated.
 
 
In a message dated 5/3/2012 12:38:49 A.M. Central Daylight Time,  
edja...@phoenixsoftware.com writes:

Absurd  indeed! When was the last time one of IBM's mainframe customers 
enjoyed a  
54-hour maintenance/upgrade outage window? I have never seen anything like  
this 
myself, but I am relatively inexperienced compared to many on this  list.



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