Again guys - Raise the issue to your account teams (if any) or business partners (if that is where your support is). How we can have a platform that touts five nines availability with a support system that is only nine beats me.
Jerry Whitteridge Lead Systems Programmer Safeway Inc. 925 951 4184 If you feel in control you just aren't going fast enough. -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Ed Finnell Sent: Thursday, May 03, 2012 12:18 PM To: IBM-MAIN@bama.ua.edu Subject: Re: IBMLink Outage May 4-7 Yeah, I've done push/pulls on 3090's in under 48. Can't imagine what's involved. Seems like a contractual violation, maybe if their monthly stipend is similarly late they might be more motivated. In a message dated 5/3/2012 12:38:49 A.M. Central Daylight Time, edja...@phoenixsoftware.com writes: Absurd indeed! When was the last time one of IBM's mainframe customers enjoyed a 54-hour maintenance/upgrade outage window? I have never seen anything like this myself, but I am relatively inexperienced compared to many on this list. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN "Email Firewall" made the following annotations. ------------------------------------------------------------------------------ Warning: All e-mail sent to this address will be received by the corporate e-mail system, and is subject to archival and review by someone other than the recipient. This e-mail may contain proprietary information and is intended only for the use of the intended recipient(s). If the reader of this message is not the intended recipient(s), you are notified that you have received this message in error and that any review, dissemination, distribution or copying of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately. ============================================================================== ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN