> The component choice, however, is utterly baffling. How that got into > production is a complete mystery. No matter how I try I can not find a valid choice for Comm Server, for example.
Agree completely - this very thing had me and a couple of our sysprogs scratching our heads for a while. Eventually found Comms Server under our entitlement for z/OS base product - even though SR was listing things like "Communications Server for VSE" in the search results screen. Rob Scott Lead Developer Rocket Software 77 Fourth Avenue . Suite 100 . Waltham . MA 02451-1468 . USA Tel: +1.781.684.2305 Email: [email protected] Web: www.rocketsoftware.com -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of Tom Ambros Sent: 08 June 2012 16:23 To: [email protected] Subject: Re: SR I'm not feeling the hate, except for the one item just mentioned. The second sign on amounts to 9 keystrokes, one click and one enter - first character of userid, accept Chrome's prompt, enter password and hit enter. Once a day? No big deal. Leave the browser window open. Being able to attach files is convenient. The long outage was a head scratcher but with one exception I think SR is no worse than and in some ways better than ETR. The component choice, however, is utterly baffling. How that got into production is a complete mystery. No matter how I try I can not find a valid choice for Comm Server, for example. There's always a delay while they go out and figure out that, yes, we are entitled for the product when I force the choice. I really don't think it is a user issue, either. Something just isn't hooking up right. Thomas Ambros Operating Systems and Connectivity Engineering 518-436-6433 From: mvs1sp <[email protected]> To: [email protected] Date: 06/08/2012 11:11 Subject: Re: SR Sent by: IBM Mainframe Discussion List <[email protected]> I have found it to be very unfriendly. I wish IBM would have incorporated the good features of ETR. I have not gotten emails when the record is updated ( my profile requests such), so I have to logon (twice) just to check - this is a time waster to me. I opened a SR to the SR Help Desk, but I do not think they understood the problem. I have found it incredibly difficult to choose a component. For example, using z/OS as a keyword and selecting the "show only entitled" check box results in 475 choices. Browsing through that list, I see far more products for which I am NOT licensed. Response time is slower than ETR. In short, ETR much better. --- On Thu, 6/7/12, Dick Bond <[email protected]> wrote: From: Dick Bond <[email protected]> Subject: SR To: [email protected] Date: Thursday, June 7, 2012, 5:12 PM Anyone else as disgusted with the "SR" replacement as I am? Half time, it doesn't updae the record correctly and you have to sign-on twice just to get into the thing. On a positive note, you can download files which is nice but does not make up for the generally poor design. Makes me wonder if anyone at IBM bothered to look at the "ETR" function and how easy that was to use before designing "SR". I can't help but feel IBM is shooting itself in the foot by deploying stuff like "SR" while making it worse that the prior product. Sorry for rant but I see "SR" just one component of "The Rise and Fall of IBM". ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:[email protected] with 'No Promotional E-mails' in the SUBJECT line. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
