On Thu, 16 Feb 2006 15:22:03 -0500, Jousma, David <[EMAIL PROTECTED]> wrote:
>Yep, we were burned by that one too. Had a lengthy conversation with >IBM support on this one, finally got them to fess up that this behavior >change was part of the ENT COB 3.4 support, although it was not >documented in the PTF as such at the time. This is a real messy one. >Like you say, it changes run-time behavior because of the change in the >compare, and might not manifest itself for a long time. > <snip> What I don't get is... at least as of right now this APAR is not even marked HIPER (or doesn't IBM do that until the PTF is available?). This has gone to the highest levels of management in our organization and the question has been asked many times by senior management: "Doesn't IBM alert you to a problem like this that has potential for this much damage?" It's hard to respond to that.... yes, there was HOLDDATA and normally someone downloads it weekly and reviews SMP/E report errorsysmods to see potential impacts. This one was overlooked. Even if found, by the person looking things over, I doubt the impact would have been realized. In my thinking, this should have been a red alert. It seems that those are reserved to problems that can't be resolved without an IPL or cause an IPL. While no one likes system outages and they can cost real money depending on the business, data corruption is IMHO a *much worse* scenario. We recently went though a recovery effort from a problem caused by another vendor related to data loss/corruption. Took several weeks of 24*7 work by a lot of people. Mark -- Mark Zelden Sr. Software and Systems Architect - z/OS Team Lead Zurich North America and Farmers Insurance Group mailto: [EMAIL PROTECTED] Systems Programming expert at http://expertanswercenter.techtarget.com/ Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
