On Mar 13, 2006, at 8:10 PM, James Smith wrote:
Ed
I actually agree with parts of your argument but as an outsider you
lose a
lot of credibility with your constant negative ranting about SHARE.
Was it
not you who told a poster to refrain from constantly reminding us
of his
ex-wife? Perhaps you should heed your own advice and substitute
'ex-wife'
for 'SHARE'. Put it behind you and move on.
-----------------SNIP------------------------
Huh??????? That went overboard there. No where did I say anything bad
about SHARE, if I did say anything bad, I apologize. IIRC my comments
were directed at IBM not about SHARE. I won't rehash the comments but
will say that IBM (in general) is forgetting the average Joe (or
Jill) sysprog. It is they that man the fort against the daily
onslaught of telephone calls from programmers & operators and yes
managers. They seem to forget its not all about SHARE but the rest of
the 99+ percent who don't get to SHARE. If that is saying something
bad about SHARE, sorry I plead not guilty. Is the implication that
SHARE is doing something wrong, no, because it is IBM's
responsibility to communicate the right information to everyone. In
the "old" days the account rep/SE/PSR/CE had the job and it worked
sort of OK. Was it efficient? No probably not. But at our account it
worked well.
IBM (IMO) has lost touch and is trying to get back to 20 years ago.
They probably won''t succeed. This red flash thing is an attempt and
it is a step in the right direction, they (IBM) just need to get the
word out a lot better.
IBMLINK is a step in the right direction. Although its mainly aimed
at sysprogs, I won't even try and guess how many sysprogs don't have
access. I still don't see what is wrong with enhanced holddata. Of
course that doesn't do 100 percent either as some sysprogs and other
types that need the information never see SMP/e.
EMAIL is not an answer either as I do know sysprogs that do not have
email (those lucky guys). If anyone else can come up with a
suggestion, please share (no pun intended).
Ed
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