On May 15, 2006, at 12:51 AM, Brian Westerman wrote:

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There will always be sites that absolutely MUST have the high cost, platinum level "commercially supported" software, even if it performs no better, (and sometimes worse) than the free and very low cost counterparts, but most of
that is a result of FUD.

But that's just my $.02, and I'm sure a lot of people may disagree. I just wanted to point out that a lot of money is "wasted" on products that are unnecessary, for a lot of reasons, and that sites need to stay on top of
what they are paying for.

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Brian:

But what about a vendor who does charge major $$ and has lousy service? I know specifically of one that they closed the phone lines at 5PM. You cannot reach them until the next day.

Now granted they are reasonably new to the MF world(5 or so years) they also charge per cpu serial number. But still paying major $$ (50K +) for their reasonably simple product you would expect first class support, but you get the PC world support.

Ed

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