On 6 Jul 2006 20:00:18 -0700, in bit.listserv.ibm-main you wrote: >On Jul 6, 2006, at 1:06 PM, Tony Harminc wrote: >----------------------SNIP---------------- >> >> Naturally I expected a medal from IBM... :-) Instead an APAR fix >> was issued >> without comment or acknowledgement. Such is life at the bits & >> bytes end of >> ISV land. > >Its not a "new" thing at IBM. I had a similar experience 25+ years >ago with an EREP module ... went through what you did and was told WAD. >Ever since then I refuse to help out IBM debug their problems. I give >them the doc and any other info they request and no more.
The EREP component has a history of being customer unfriendly. Their attitude was not conducive to admitting mistakes. Part of the problem is that responsibility was split between the EREP group and the reporting component groups. The result has been a tool far less adequate and useful than it could be. > >Ed > >> >> Tony H. >> ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
