>So, we can deduce, Watson, that they either have no coverage for lunch hour (a >management problem: too few operators scheduled for their needs) or an >employee who doesn't care about the job and leaves without handing off to >someone else (a personnel problem).
I have worked for two unionised shops. A Canadian railway, and an Ontario Ministry. I, until then, thought that IT professionals would be just that -- professional. Well, I was wrong. If it's not in my job description/pay grade -- forgedabatit! We had a major outage caused once by an operator going to lunch just as a critical WTOR came up. He didn't reply, budda boom budda bing, one crash, two IPLs and three hours later, we were back. When brought up on the carpet, his defence was: 'Well, I had to have lunch'! It took another couple of years and a contract negotiation the change it from: 'he could go to his scheduled lunch, regardless', to: 'he could go to his scheduled lunch, if his back-up/replacement was available'. Of course, the contract also had to allow for operations to have 'staggered' lunches. Many times, they all went at once, no matter what. And, if we went down and replied, or mounted tapes, or whatever, that allowed for wild-cat action. The operator never lost his job over this. Never got promoted, either. IT is not a regimented 9-5 job. Never was. Never will be! When in doubt. PANIC!! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
