On Fri, 5 Jan 2007 11:00:33 -0500, Bob Shannon <[EMAIL PROTECTED]> wrote:
>> I have tried to talk to IBM support about unsupported systems and they > >> have refused to even start the conversation > >That's what unsupported means. No support contract, no conversation. >This does not preclude you from searching IBMLINK and pulling PTFs >for known problems. > That's what it means today and for quite a while, but that's not what it always meant. There used to be a distinction between EOS (end of service) and "unsupported". Sometimes it took a nudge from your SE, but you could get support. Mark -- Mark Zelden Sr. Software and Systems Architect - z/OS Team Lead Zurich North America / Farmers Insurance Group - GITO mailto:[EMAIL PROTECTED] z/OS and OS390 expert at http://searchDataCenter.com/ateExperts/ Systems Programming expert at http://expertanswercenter.techtarget.com/ Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
