John Mattson wrote:
I am constantly amazed at the number of sites which FORBID the use of special characters in passwords and userid's. And by the sites which LIMIT the length of passwords and userid's. Since the number of possible combinations increases exponentially with the possibe values for each character and the number of characters, I cannot fathom why they impose such limits. But they do on such financial sites as Vanguard Mutual Funds, Scottrade, and World Savings. I eMail them regularly and complain, but I have seen no changes so far. There may be a case for forbidding certain special characters, and I think that requiring special characters might be counter productive, but I cannot see any logical reason for completely forbidding them.
Because they don't exist on ATMs. If you have a debit/credit card tied to your account and go to an ATM, you can't enter the special characters (perhaps except # and *). ATMs also limit the password lengths, so that the software inside doesn't have to have more buffer space than absolutely necessary. That also probably eliminated upper/lower case differences as well. Quite possibly folds the letters into the appropriate numbers as on the phone.

Kim Goldenberg

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