Steve

This is a copy of the post using Google Groups attached (in e-mail terms) to
one of your earlier posts in this thread. For some reason, I didn't see the
referenced post as an e-mail.

> BTDTNVE (Been There, Done That - Not Very Exciting)

There's something approaching a logical inconsistency here.

Since you were not aware of the SSCP LOGOFF capability, I assumed this must
be your first exposure to the use of the SYSREQ function ***while an LU-LU
session is in place*** - as opposed to after activation or after logging off
your previous application when only the SSCP-LU session is in place. If this
is the case then you actually haven't "been there", let alone "done that" -
and the T-shirt is definitely still on the tailor's dummy in the store.

Perhaps you do know all about the "@" variables in USS messages - but you
have seen them in use - and been unimpressed - only in, I would expect, the
USS 10 message which appears after activation or after logging off your
previous application. I am talking about USS message 5 which you can
persuade to appear on your display screen in the following scenario:

- "****, the **** thing is ****** well stuck again!"
- Call to help desk - one hopes using a ruggedised phone.
- Repeat of 1 down the phone.
- In a calm voice: "Please identify your connection to the application".
- "What do you mean?" (Any further possible expletives have been deleted.)
- Continuing the calm voice: "Please press your SysRq key (or instructions
relating to how to find it on the corporate standard emulator),  press Enter
and spell out the name following 'Workstation Identification:" (Editor's
note: in fact an LU name and if there is a possibility that the VTAM which
activated the LU may not be known with certainty by the help desk, the name
of the "Owning System:" could be requested as well.)
- "Looks like <m-y-l-u-n-a-m-e>."
- "Thank you" - short pause - "I see" - short pause - "That should have
solved your problem. You can now ..."
-- "... press SysRq and continue with what you were doing. ..."[1]
-- "... logon again and retry what you were doing. I'm afraid I had to end
your connection to the application. ..."
- "... I'll be raising an fault report for you. ..."
-- In some jurisdictions: "Thank you for using the help desk, Have a nice
day."
-- In others: "Thank you and goodbye."

Note that the alternative to "Please press the SysRq key ..." used to be
something on the lines of "Please try to find a 'post-it' or something like
that stuck on the surround to your monitor somewhere which identifies your
workstation." and the conversation becomes even more fraught - and possibly
peppered with even more expletives.

Now being told about that USS message 5 used quite to impress my students of
20 years or so ago who, many of them, were the folk responsible for setting
up help desk systems.

[1] Clever applications can pick up the sense code which they will now
receive and refresh the presentation space with the last data known to them.
I think the code is 082B. It may be that others, not so clever, put out a
line message suggesting that the application "refresh" function is used.

Chris Mason

Steve Comstock wrote:
> Chris Mason wrote:
> >
> > ...
> >
> > Since this is your first exposure to the SYSREQ function used when in
> > session, perhaps you should simply try pressing Enter after pressing
SysRq.
> > This will present your USS message 5. If this is simply "Function not
> > supported" it indicates you have not invested in cramming masses of
useful
> > substituted information into the message such as - let me pick one at
random
> > <g> - @@LUNAME. See sections 5.12.7.1, "BUFFER", and 5.12.7.20, "TEXT"
in
> > z/OS Communications Server SNA Resource Definition Reference.
> >
>
> BTDTNVE (Been There, Done That - Not Very Exciting)
>
> ...
>
> -- 
> -Steve Comstock
> The Trainer's Friend, Inc.

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