>Come on Ted; we are talking about CA here (remember, the good guys). I do
not believe we have ever charged for how-to questions, recommendations or to


I was talking in general.
And, I forgot the smiley.

But, I can name a specific helpdesk that charges: RIM (I bet you were expecting 
somebody else?).

Before they will even talk to you, they request a credit card number and expiry 
date.
By IVR, no less.

-
Too busy driving to stop for gas!  

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