>Sounds like a management opportunity. Change the Service provider or replace 
>the vendors.

Love to.
Vendors are niche products.
Service provider has a few years to go on the contract, with penalties.

But, that wasn't my point.

IBM works with a 'trust' model.
Why can't the rest?
Planning is good.
Simplification is better!

-
Too busy driving to stop for gas!  

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