In <[EMAIL PROTECTED]>,
on 02/19/2007
   at 08:39 AM, "McKown, John" <[EMAIL PROTECTED]> said:

>Our biggest problem at our last DR with CA (not their fault)

How is an inflexible policy not their responsibility?

>was (1) no authorized email account available at the DR site and 
>(2) the idiot FAX machine was broken. For some reason, CA said that 
>they were not allowed to tell the EKG code over the phone.

Not the problems that we had, but just as serious. IMHO a vendor
contemplating the use of keys must devise an airtight scheme for
emergency updates and must test it under worst-case scenarios.
 
-- 
     Shmuel (Seymour J.) Metz, SysProg and JOAT
     ISO position; see <http://patriot.net/~shmuel/resume/brief.html> 
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)

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