On Sat, 24 Feb 2007 20:25:24 -0600 "Joel C. Ewing" <[EMAIL PROTECTED]> wrote:
:>Particularly in the case of processor upgrades, or in DR, there is no :>reliable way for us to verify that new keys from the vendors are correct :>and correctly installed until we are running on the new processor. If :>they aren't and a hard failure results, there is a high likelihood that :>this failure will be seen in some way by the end users, even if the :>vendor key support is 24x7. In the case of a processor upgrade: if you get a hard error during production due to a bad ISV key, your testing criteria are way too lax. In the case of DR: if you do test runs, you will be quite aware of this issue. If you never do test runs, refer to the "processor upgrade" above. If you do not test, this is not likely to be your only problem. Or a major one. :>While I can understand the vendors concerns, my goal is to focus on our :>own system reliability and the needs of our end users; and any hard :>failures in ISV products are an enemy of that goal. First, work on what you can change - get your accounting people up to speed. Keep track of the ISV products and expirations, and follow up on them. Improve those test procedures. Am I a little harsh? Perhaps. Yes, you would like to not have to worry about the ISV key, and the ISV would love not having to worry about collecting. But you should be aware that there is a bit of a partnership here. -- Binyamin Dissen <[EMAIL PROTECTED]> http://www.dissensoftware.com Director, Dissen Software, Bar & Grill - Israel Should you use the mailblocks package and expect a response from me, you should preauthorize the dissensoftware.com domain. I very rarely bother responding to challenge/response systems, especially those from irresponsible companies. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
