-----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of David Cole Sent: Sunday, February 25, 2007 12:27 PM To: [email protected] Subject: Re: License keys for ISV products(What alternatives are there?)
At 2/25/2007 01:15 PM, TMacNeil wrote: >>Why? If the product is designed properly, you should be able to >>specify more than one key. > >Woulda! Coulda! Shoulda! > >It wasn't! >That's my main objections to keys! Your objection is misplaced, Ted. It should not be against keys. It should be against badly implemented keys, as done by specific vendors. Every one of the objections expressed by you over these past several weeks can be addressed by intelligent programming and careful support on the vendor's part. Not every vendor is guilty of the problems you continually allege. <snip> Amen. Most all of these objections are to/for "a" vendor that has problems with logic and support of their most valuable asset, their customers. Here, where I've just become a full-time (from contract) employee, a discussion was had to find a way to improve key processing to stop customers who are abusing (violating) the terms of the licensing agreement. Number one on the list was to NOT cause problems for customers that are in compliance. And this IBM-Main discussion had been reviewed by at least three people prior to that meeting. One of the most interesting things I see are companies that spend mega-bucks to gain new customers. If they would spend half that on taking care of customer issues, they wouldn't have to spend so much on getting new customers to replace the ones they've lost. Perhaps the problems with keys need to be made painful to a sales person from a problem vendor? If they don't get they point, I'm sure that there are a few enterprising souls that will do the job, and possibly at a lower cost with much more responsiveness to customer issues. After all, how many out of work developers are there that have announced that fact on this news group since January (07)? Regards, Steve Thompson ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

