On Mar 8, 2007, at 2:12 PM, Thompson, Steve wrote:
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Alan C. Field
Sent: Thursday, March 08, 2007 1:56 PM
To: [email protected]
Subject: Re: IBM's web Face
<SNIP>
Is there a place in IBM that cares that you can address a complaint
to?
<SNIP>
Perhaps SHARE is a visible enough forum that IBM will listen?
If this is the case, then perhaps SHARE needs to take a user
requirement
to IBM that the WEB interface must have the same RAS of the system it
was replacing. And to go further, if the WEB interface dies, all maint
charges for all mainframe users is rebated for that month. [Gotta have
some negotiation point you will part with.]
Steve,
It will never fly. Anything IBM wants to *NOT* address will get a FO
or if they are being their usual selves it will get a REJECTED.
ed
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