I also got the entitlement/login page.  I could not
sign on with my IBM id until I turned on cookies and 
deleted all my old ibm.com cookies.   Perhaps something
has changed in the site's cookie names or format?


Mark Vitale 
Senior Software Engineer

ISM - The power behind great IT decisions
Visit us at www.perfman.com 

 

> -----Original Message-----
> From: IBM Mainframe Discussion List 
> [mailto:[EMAIL PROTECTED] On Behalf Of Knutson, Sam
> Sent: Friday, March 16, 2007 8:03 AM
> To: [email protected]
> Subject: IBMLink web access broken all accounts presented 
> Entitlement page TN3270 working fine
> 
> Hi,
>  
> Everyone in our company cannot get into the web version of IBMLink
> today.  We are all being presented with the Entitlement page.   TN3270
> version is working fine.  It seems the mappings for web id to 
> account or
> something is not working properly.    The help desk won't open it as a
> SEV1 since we can login even though no one can work.  I found 
> 4 of my co-workers who had the problem while I was on with 
> the help desk.
>  
> I really liked the part where the technician asked for my 
> userid and password so he could see what is happening.  I 
> would have been happy to share out my desktop with him using 
> an IBM tool like AOS but our policy is pretty strict about 
> giving out your password over the phone.
>  
> Anyone else seeing this today?   If so please call the 
> IBMLink help desk
> 1-800-543-3912 so they get reports from multiple accounts and 
> will escalate it.
> 
> Maybe it just is GEICO's account but I am skeptical.
> 
>         Best Regards, 
> 
>                 Sam Knutson, GEICO 
>                 Performance and Availability Management 
>                 mailto:[EMAIL PROTECTED] 
>                 (office)  301.986.3574 
> 
> "Think big, act bold, start simple, grow fast..."
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