Hi,

Tom I agree that IBM needs to pay more attention to the needs of smaller
customers.  Just for the record GEICO is not currently a member of the
zBLC.  We count on direct interaction with IBM and IBM involvement with
SHARE where we work with IBM along with our peers some from small
companies and some from not so small companies.

If VSE did not matter do you suppose there would even be z/VSE?  Someone
at IBM obviously thinks it has some life left in it and value for
customers who will be willing upgrade and pay.  WAVV is still kicking
http://www.wavv.org/

I think IBM is investing in z/VM but new work is mostly in z/VM as a
virtualization hypervisor not z/VM as an application platform.  I know
that doesn't make old school VM folk happy but I think it probably makes
sense.

IBM needs to pay more attention to the needs of very small customers and
consultants, ISVs too small to justify an IT operation much less a z9.
Fiasco seems quite accurate to describe the situation into which IBM &
FLEX have gotten themselves.  The dropped the ball lets just hope they
find a way to pick it up again soon.  These smallest customers with very
limited needs well suited to a zPad support some of IBM's largest
customers and other larger ISVs who support IBM's largest customers.
For Want of a Nail.....

Still it seems to me that ISV software pricing is the biggest problem
for small customers not IBM.

        Best Regards, 

                Sam Knutson, GEICO 
                Performance and Availability Management 
                mailto:[EMAIL PROTECTED] 
                (office)  301.986.3574 

"Think big, act bold, start simple, grow fast..."

-----Original Message-----
Shane and Chris, of course, have summed up this problem with customary
skill and diplomacy.  
 
The issue is that IBM is listening primarily to its zBLC group, made up
primarily of its largest, spendy-est customers.  Those customers are
generally thriving on the z-platform, due in no small part to the
tremendous attention paid to their needs.  
 
The small fry, on the other hand, are seeing less and less from IBM ...
and the smaller ISVs are in the active/passive process of being choked
by the Flex-vs.- IBM fiasco.  
 
Small customers are still tolerated, but there isn't much being done to
help their business use of z/OS (or z/VM for that matter; and does z/VSE
even matter anymore?).  
 
SHARE doesn't have near the impact that the zBLC has and that may not be
able to change - unless the zBLC members wish to make it so.  (And why
would they??  Does the harem really want another wife?)  
 
--
Tom Schmidt
Madison, WI
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