In <[EMAIL PROTECTED]>, on 03/22/2007
at 06:40 PM, Charles Mills <[EMAIL PROTECTED]> said:
>The problem with much computer documentation, including much of
>z/OS's, is that it is feature- rather than task-oriented.
My experience is that "task-oriented documentation" is nearly useless,
because the tasks addressed never match those that real users need to
perform. I'll take decent reference[1] manuals, TYVM. If users don't
know where to look, the solution is to provide overviews, not to dumb
down the existing documentation.
[1] Or better, paired guides and references.
--
Shmuel (Seymour J.) Metz, SysProg and JOAT
ISO position; see <http://patriot.net/~shmuel/resume/brief.html>
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)
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