http://computerworld.com/action/article.do?
command=viewArticleBasic&taxonomyName=mainframes_and_supercomputers&
articleId=9015078&taxonomyId=67&intsrc=kc_top

Watch for lots of wrap.

US Airways partly blames legacy systems for March glitch
Self-service kiosks crashed as airline integrated its reservation system with 
America West


Snippet 1:
Reliable, yet inflexible legacy systems were partly to blame for the glitch in 
US 
Airways Group Inc.'s self-serve kiosk system that led to long lines and delayed 
flights earlier this month, according to an e-mail sent to the airline's 
frequent 
fliers by a company executive. 


The glitch was tied to the integration of reservation systems with America 
West Airlines. US Airways was using a system by Sabre Airline Solutions, while 
America West was using Electronic Data Systems Corp.'s Shared Airline 
Reservations System (SHARES). The two airlines, which merged in 2005, are 
now operating on the SHARES system. 


Snippet 2:
US Airways CIO Joe Beery said there's nothing wrong with mainframes, but 
rather the concepts behind the architecture of the systems. Beery said the 
legacy systems were developed based on the premise that airlines used paper 
tickets. However, now that airlines use electronic tickets, those systems are 
outdated.



****

Enjoy.

Aaron

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