> At the moment we are installing a considerable portion of the BMC
Mainview
> suite...  I find the CD's easy to use, you launch one file and all the
> documents are presented in a logical easy to understand sequence.  The
> documentation is well structured and pretty clear.....  But they are
PDFs
> 
> On support sites - again- good job from BMC on the Knowledge Base -
now if
> only they supported Firefox :-(((
> 
> So kudos to BMC (or should the credit go to B&B??).....

Pretty much all of the usability (and a lot of the content) was added
after BMC bought B&B in 1999. BMC put its own writers onto the project
more or less immediately after the buyout. You can thank Ragna Case and
(what was at the time) a pretty stellar group of writers. Or should I
say "Information developers"

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