Speaking from a vendor perspective, because I have been there, I don't know of any vendor that likes to have his problems exposed to the rest of the world. IBM-MAIN may be able to solve, in many cases faster than any other way. However, from a vendor point of view they would rather not make that obvious.
I must admit to having done some CA bashing of my own in times past. I never really cared for CA until May of 2005 when I worked as a consultant at CA headquarters in Islip, NY. I realized the strangest thing during that project --> the employees of CA were just people, very similar to the ones I worked with at BMC. Go figure, Texas and NY people being similar! I have since made every effort to restrain myself when I get ready to rant about someone or product. Tom Moulder Opinions my own. -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Eric Bielefeld Sent: Friday, May 04, 2007 4:38 PM To: [email protected] Subject: Re: Turning Off the People We Might Want to Hire The problem we had with the CA product went to their support center many times. When I wrote the offending post, it had been back and forth for a couple of months without any fixes. Eric Bielefeld Milwaukee, Wisconsin > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On > Behalf Of Ken Porowski > Sent: Friday, May 04, 2007 4:10 PM > To: [email protected] > Subject: Re: Turning Off the People We Might Want to Hire > > I would take it as a compliment to IBM-MAIN that a vendor would get > upset about a factual but possibly negative post. After all if the > combined resources of IBM-MAIN can't set it straight it's probably a > pretty serious issue. > Of course many vendors would prefer you contact them first so they can > show how capable their support is. > > Ken Porowski No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.467 / Virus Database: 269.6.2/787 - Release Date: 5/3/2007 2:11 PM ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
