----------------------<snip>---------------------
It may depend on the size of the shop. My experience at a small shop was
that they came untrained and IBM transferred them to a more important
account once we had taught them enough to be useful.
----------------------<unsnip>------------------
That was my experience with PSR-types. The SE's assigned to our account
were quite good, one or two were absolutely STELLAR! How many SE's in
general can code ZAP patches to the nucleus from a stand-alone dump and
have them work the first time!
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