On Jun 14, 2007, at 2:07 PM, Kelman, Tom wrote:
It looks like they're talking about the IBM Tivoli Usage and
Accounting
Manager (ITUAM) in this paper. That is the old CIMS package which my
company has had for several years. IBM purchased CIMS at the end of
last year.
Tom,
I found it interesting that they (IBM) have anything. IMO IBM in the
long past and recent past have been lets say less than enthusiastic
in doing anything about charge back. IMO most of the improvements
(not all) in RMF came from users requesting (GUIDE & SHARE)
additions. IIRC IBM short of held their breath when talking charge back.
When I had my fingers in it (LONG LONG time ago) IBM seemed to go out
of their way in not documenting certain things in SMF. Over the years
they have retreated from resistance to acknowledgment of
documentation problems. I am not sure if this was because of OCO or
customers banging on their head.
Just before another group took over SMF processing we acquired a
package that put to shame anything on the market (then and now),
unfortunately
it is probably defunct. I don't know since then if anyone has even
attempted to duplicate it. It was called QCM although it was quite a
nice package it did put its fingers in IBM code. Our PSR only found
one instance of a crash due to their code and a few times it was
questionable. Once the PSR understood its "fingers" he eliminated
finger pointing.
Ed
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