On Mon, 18 Jun 2007 23:49:41 -0400, Robert Justice 
<[EMAIL PROTECTED]> wrote:

>he didn't come right back and say, oh, hey, didn't
>you know, that was a planned outage?
>seems like he would have known, considering I've been keeping after 
>him on these web ibmlink issues and I know for a fact that he has 
>been talking to the SoftwareExcel manager over the past several 
>weeks.
>...

Yes, but you're thinking of pre-planning.  This was post-planning.
And if it's good enough for IBM, it's good enough for me.  From now on,
all outages I'm involved with are going to be planned.  And the
communication plan for the outage is the  responsibility of the 
customer.

Pat O'Keefe

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