Here is how I currently see it (and this is not the official Rocket position - 
just my own opinions) :

(1) If something critical breaks in MXI 4.3 that would leave loads of people 
stranded, I would do my best to fix ASAP.

(2) If something non-critical breaks then I would fix as time allows (think 
"weeks" not "days"...)

(3) If something breaks because of sizing issues - ie a large shop with "n" 
thousand SMS storage groups finds that MXI has truncated the results then it is 
unlikely to be fixed unless I am fixing (2) or (1) at the same time.

(4) New release of z/OS, DB2 or MQ causes empty display - see (3).


Support for new releases of z/OS, DB2, MQ and CICS is something that HAS to be 
an added advantage of converting to the commercial software.

Maybe the thing that people do not realise is that the "real" cost of me fixing 
a problem in freeware MXI for a site probably equates roughly to the monthly 
cost of MXI G2 at that site! Believe me, I am not looking down at everyone from 
my big pile of cash....

I wrote MXI for my fellow sysprogs - but in reality it is the company that you 
work for that benefits.

If MXI is important to your company - why not install a supported version?


Rob Scott
Rocket Software, Inc
275 Grove Street
Newton, MA 02466
617-614-2305
[EMAIL PROTECTED]


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Mark 
Zelden
Sent: 17 July 2007 16:55
To: [email protected]
Subject: Re: MXI 4.3 (was Re: SMP/E question - how to find dsname ?)

On Tue, 17 Jul 2007 10:49:12 -0400, Rob Scott <[EMAIL PROTECTED]> wrote:

>Mark,
>
>I did not say that MXI 4.3 users would be stranded if something breaks
>-

Not in black and white, but you seemed to imply it by your statement:

> "over time I expect some commands to either stop functioning or start
> abending."
>

If you had added "and I will try to fix them as time permits", then I wouldn't 
have felt the need to post a response.  I didn't go back and check the archives 
or emails you may have sent out to the beta testers (which I was one of), but I 
thought you had indicated something to that effect and I thought this last post 
was a change in your position (perhaps due to legal issues with your employment 
and purchase of MXI by Rocket).

It I took your original statement wrong, then I sincerely apologize and that is 
good news.

>Freeware is software that is free - I do not see an implication of
>supplied
source.
>

There is none and I never said there was.  It is just my opinion (which is why 
I wrote IMO) that it isn't in the spirit of the original CBT.  I think there 
may be some other examples now as well, but most are just "shortcuts"
and the source code is on other files.  Some others may be collections where no 
one has the source code.

Either way, please don't take this personally.  I very much appreciate the
availability and usage of the freeware MXI over the years.   It's just a shame
that there is no source code for someone else to maintain since you don't have 
the time.

Cheers,

Mark
--
Mark Zelden
Sr. Software and Systems Architect - z/OS Team Lead Zurich North America / 
Farmers Insurance Group:  G-ITO mailto:[EMAIL PROTECTED] z/OS and OS390 expert 
at http://searchDataCenter.com/ateExperts/
Systems Programming expert at http://expertanswercenter.techtarget.com/
Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html

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