No, we didn't... The operators were asked to the time before last, but it was forgotten. However, I passed the request onto the manager of the group to make sure we get a dump the next time.
We asked CA about the call not returning and they said it was not their problem since the call to an external module never returned to "their control". Offline, BMC, I must say, has been very helpful. We're not there yet but, once we get that next dump, they are, or will be, waiting to see what they can find. Thanks. -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Shmuel Metz (Seymour J.) Sent: Friday, July 20, 2007 5:05 PM To: [email protected] Subject: Re: BMC Control-M Question In <[EMAIL PROTECTED]>, on 07/19/2007 at 02:45 PM, Gary Green <[EMAIL PROTECTED]> said: >Now, our problem is sometimes the call from the Roscoe RPF to the >Control-M IOARKSL does not get returned. Did you take a console dump of the relevant address spaces and submit it to both vendors? If not, I suggest doing so. -- Shmuel (Seymour J.) Metz, SysProg and JOAT ISO position; see <http://patriot.net/~shmuel/resume/brief.html> We don't care. We don't have to care, we're Congress. (S877: The Shut up and Eat Your spam act of 2003) ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.10.10/908 - Release Date: 7/19/2007 6:10 PM ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
