On Jul 24, 2007, at 11:25 PM, Bill Seubert wrote:
On Tue, 24 Jul 2007 07:30:36 -0500, William Richter
<[EMAIL PROTECTED]> wrote:
Timothy,
Internal customers do not ask your question, "How do you measure
the total
performance of the whole IT organization?"
They are really only interested in the total cost of acquistion or
internal
chargeback (excluding power and environmentals) and application
performance.
...which actually makes Tim's point about I/T mismanagement. To allow
decisions to be made that do not take into account the overall
welfare of
the organization is irresponsible. The department may not be
capable of
evaluating the impact on all of I/T, but someone above the
department level
should be responsible for reconciling decisions that fly in the
face of the
best interest of the entire organization or company.
But you probably knew that already and were just stating fact. And
I agree
with your assessment. I don't agree with the philosophy.
Gee wiz, I thought that was why the CIO was there and makes all the
big bucks.
Ed
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