Steve

How about if someone on the list who has a web site set up a standard e-mail to send to the illustrious Mr. Palmisano. The e-mail could consist of the eloquence we so often find in these posts regarding how vital a tool this is and how it was trumpeted by IBM as being so 21st century etc. etc.

Then we just need everyone on the list who feels aggrieved - probably many more than fruitlessly vent their bile in posts to us all - to click on the link and - just maybe - something good will come from it.

If someone in IBM needs to spend time analysing these e-mails in order to block them perhaps some ingenuity can be applied - and there's so much of that available here - to defeat him/her. The effort to block the e-mails would require some management focus and it just might occur to the besuited ones that solving the problem at source would be a better use of resources than fending off the brickbats.

Incidentally I guess mentioning the money angle is also important in getting the besuited ones attention even if actually getting the unmentionables involved would be most improbable.

Chris Mason

----- Original Message ----- From: "Thompson, Steve" <[EMAIL PROTECTED]>
Newsgroups: bit.listserv.ibm-main
To: <[email protected]>
Sent: Tuesday, July 31, 2007 6:03 PM
Subject: Re: web IBMLINK down again -SEV1 32656350


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Chase, John
Sent: Tuesday, July 31, 2007 10:54 AM
To: [email protected]
Subject: Re: web IBMLINK down again -SEV1 32656350
<SNIP>
Perhaps the time is coming for influential customers to start demanding
rebates of a portion of their subscription fees for IBMLink.  Its
consistent non-availability via the intended interface should not be
tolerated.

<SNIP>

https://www.ibm.com/cgi-bin/email-sjp.pl

Send Mr. Palmisano (IBM CEO) an email. The more that do, the more
visibility this will get.

If 5 people (1 had already done it that I KNOW for sure) send emails to
him about the web interface for IBMLink being down, it will get
someone's attention. Particularly if all those emails come to them in
one week.

Otherwise, all the carping in the world on this list will amount to,
carping on this list.

Regards,
Steve Thompson

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