I wonder if the LAX tech support is contracted out to some company, not done by employees? Of course even employees assume that it isn't them.... we get a lot of service desk calls sent to us for 'mainframe is down' when the problem is that their local network guys unplugged something in the path to us, or filtered out something necessary to communications with us, because they didn't understand its purpose. Instead of looking at local changes first, they assume of course that a statewide resource, which has a sterling record of up time, has been allowed to fail in the middle of prime time!
Tim Hare Senior Systems Programmer Florida Department of Transportation Tel: +1 (850) 414-4209 ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
