On Oct 22, 2007, at 8:00 PM, Mark Post wrote:
On Mon, Oct 22, 2007 at 8:17 PM, in message
<[EMAIL PROTECTED]>, Ed Gould
<[EMAIL PROTECTED]> wrote:
-snip-
How would you handle a person that scrutinizes blood for a living and
mistakes a diagnosis ?
I'm sure it happens multiple times a day, all over the country. I
doubt very much they get fired for the first error.
That is when medical suits come into play, a lot of stuff is covered
up by them. When is the last time you have ever heard of operator
insurance?
-snip-
There
are degrees of error of course some are who cares to a possible
company going bankrupt there are in the last case MANY people being
out of work (possibly 1000's or more) would you not fire the person?
If it were their first error, probably not.
The big bosses don't know/care who they just want someone to take the
fall. I believe the answer to "not their first error" would be fire
the guy. Its CYA time.
-snip-
That is why an operator, IMO must go
through several years of training so they CAN'T make stupid mistakes.
Ah, you're one of those people that believe humans can be trained
into not making mistakes. Dr. Deming would be shaking his head in
sadness over that, if he were still alive. It is, at best, a very
misguided notion.
Not sure Dr Deming is (or care) misguided I will leave to the
reader. It all comes down to the seriousness of the error. I have
done things by accident (no one was impacted other than myself) I
have done other things that have impacted people. I admitted the
mistake to management. Was it life or death, no, was it important
sort of but no real damage was done. If it had been I would have
expected to get fired. So should an operator.
-snip-
Being an operator is a lot like being an anethesiologist the skill to
know how much sleeping gas to administer so the patient does not
awake or die. The surgeon is one part (major) of the operation an
operator is a helper. That is what an operator is a helper.
I guess you've never heard of death by "medical misadventure."
That also happens nearly every day. Not too many of them get fired
either, for their first mistake.
Hmmm... there was a case (in Chicago) earlier this year about a drunk
doctor during an operation. He was fired. The person died. There was
also a case of a doctor not treating a man because he was Jewish. BIG
time lawsuit, As I recall the guy didn't die (but could be wrong) the
doctor was fired.
I don't believe that its a matter of "first error" but what the error
was. The computer operator does not make life and death decisions he/
she run the system but as a consequence of entering incorrect command
or response can cause major damage. Do you really want any joe blow
guy off the street running a console and no consequences for not
doing a bad job? That is why operators, IMO must be trained. Giving
anyone improper training is a whole side issue and can be discussed
forever. I would like to take the position that operators are highly
trained individuals and they should be given pay commensurate with
duties and *strictly* held responsible for their watch.
Ed
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