>Date: Wed, 20 Feb 2008 13:53:14 -0500 >From: "Thompson, Steve" <[EMAIL PROTECTED]> >Subject: Re: Price of CPU seconds
I have argued for many years that charge-back should *not* include CPU seconds or any other resource measure. Charge back by service. $.50 per transaction. $.20 per policy. $500 per bed per month. The service provider still needs all the SMF/RMF data and skilled people to interpret the data, but that is only to determine the costs -- not the prices. I can't imagine a retailer in any other business pushing their separate wholesale costs into their customers faces the way our industry does. It was several decades ago when a hospital administrator asked me what an EXCP was. He had an invoice in his hand where one of the line items was for several million EXCPs. I had an *a-ha* moment when he said that "All my other suppliers charge me for how many beds there are in my hospital". Charging by service is always repeatable, and it allows the provider to take advantage of new technologies to reduce cost without clearing it or explaining it to the users. Budgeting for the users is much easier. You can supply loss-leader applications like Websphere to one or two users without having to charge them for several Giga-bytes of main storage. And and and. Tom Russell "Stay calm. Be brave. Wait for the signs." -- Jasper FriendlyBear "... and remember to leave good news alone." -- Gracie HeavyHand ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
