Ah, you've got accounting clout which we don't. I don't mind the user is right thing and we're going through that here with some tapes. TLMS default is one day. User claims we're scratching his tapes. We advised to use EXPDT or RETPD to avoid the issue. Some back and forth. Also a claim that they were using 99365 on one when it was miskeyed as 99360.
Yes, we often have to negotiate to help them understand they have a problem which they can solve with guidance. Daniel McLaughlin Z-Series Systems Programmer Information & Communications Technology Crawford & Company 4680 N. Royal Atlanta Tucker GA 30084 phone: 770-621-3256 fax: 770-621-3237 email: [EMAIL PROTECTED] web: www.crawfordandcompany.com IBM Mainframe Discussion List <[email protected]> wrote on 04/11/2008 10:47:16 AM: > ---------------------- Information from the mail header > ----------------------- > Sender: IBM Mainframe Discussion List <[email protected]> > Poster: willie bunter <[EMAIL PROTECTED]> > Subject: Re: Question On Space Allocation > ------------------------------------------------------------------------------- > > Daniel, > > I liked your idea, but our "management" supports the old adage > "the customer is always right". I had a chat with the user this > morning and advised him to change the jcl - add the vol parm etc. I > also reminded him of the fact, should his jobs abend, I will add > dasd which will be billed to his group. Hopefully the cost factor > will come in to play. > > Thanks > > Daniel McLaughlin <[EMAIL PROTECTED]> wrote: > Fix him with SMS so he gets a smaller primary. Put a JES exit in for the > same. > > Seek support from managment. > > Daniel McLaughlin > Z-Series Systems Programmer > Information & Communications Technology > Crawford & Company > 4680 N. Royal Atlanta > Tucker GA 30084 > phone: 770-621-3256 > fax: 770-621-3237 > email: [EMAIL PROTECTED] > web: www.crawfordandcompany.com > > > > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html > > Best Overall Third-Party Claims Administrator - 2007 "Business Insurance" Readers Choice Awards Consider the environment before printing this message. This transmission is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is confidential, proprietary, privileged or otherwise exempt from disclosure. If you are not the named addressee, you are NOT authorized to read, print, retain, copy or disseminate this communication, its attachments or any part of them. If you have received this communication in error, please notify the sender immediately and delete this communication from all computers. This communication does not form any contractual obligation on behalf of the sender, the sender's employer, or the employer's parent company, affiliates or subsidiaries. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
