As the performance analyst/capacity planner here I use the products. I don't install them. However, I was part of the team here that was charged with getting them up and running. We started in October of 2006 to put in several of the Tivoli/Omegamon products. We already had the products from Candle for MVS, CICS, and DB2 monitoring. We added the MQ Series product to the mainframe and also installed agents for AIX OS, MQ Series, MQ Broker, WAS, Oracle, and DB2/UDB on our pSeries systems. We then connected everything together via the TEPS, TEMS, etc. We had terrible problems at first, but we just kept opening up problem records with IBM and pounding on them until they got the issues resolved. It took us almost a year before everything was working decently. Now we are using the products successfully to alert the operations staff to problems and we're working on doing capacity planning from the data in the Tivoli Historical Data Warehouse. If you're have serious issues you need to bug your IBM rep to death until he gets the correct IBM technical staff to help you.
Tom Kelman Commerce Bank of Kansas City (816) 760-7632 > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On > Behalf Of Steve Gladstone > Sent: Tuesday, April 29, 2008 10:05 AM > To: [email protected] > Subject: OMEGAMON XE for Mainframe Networks > > I would like hear from anyone on this list who has experience of > installing the > OMEGAMON XE suite of products. > > We have tried repeatedly to get various components 'fit for purpose' in > our > production environment but have always encountered problems with the > documentation, and the packaging of the software. > > We have abandoned everything except the Mainframe for Networks > component in favour of non-IBM equivalent software, and are on the verge > of > giving up with the networking software. > > We sometimes get it working and then we apply SMP/E fixes to the z/OS part > or a fixpack to the Windoze version of ITM V6.1 and find that it is broken > again. > > IBM just keep telling us that they have numerous customers who have the > product up and running. > > What is the general concensus of opinion? > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html > ***************************************************************************** If you wish to communicate securely with Commerce Bank and its affiliates, you must log into your account under Online Services at http://www.commercebank.com or use the Commerce Bank Secure Email Message Center at https://securemail.commercebank.com NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system. ***************************************************************************** ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
