I have even worst horror stories with shopZ. I have 2 new processors. But shopz shows 1 new processor and 2 old ones that we no longer have. I have been on the phone with Shopz and IBM to clear this up. I hope I can get my z/OS v1r9 order before long because I have it planned to be implemented before Sept this year.
Edouard A. Myers Senior Information Technology Specialist Office of the Chief Technology Officer DC Government 222 Massachusetts Ave, NW, Suite 200 Washington, DC 20001 Phone : 202-727-4017 Fax: 202-727-3880 Email: [EMAIL PROTECTED] Website: http://www.octo.dc.gov -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Lizette Koehler Sent: Friday, May 02, 2008 1:48 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Shop zSeries Ordering Issues Sorry - I must vent here. Is it just me or is ShopzSeries a poor process. Somehow they lost the fact that we were licensed for a couple of products. So when I placed my order they showed up on ADDITIONAL LICENSES screen. I selected them not knowing the problems that would cause and just blindly thought - a week or two and my z/OS V1.9 system would be available for download via the internet. During this time the website just showed Manufacturing INTERNET. As it does right now. Today 3 boxes of 3480 tapes showed up for my Serverpac. Now I have to resubmit the order after they corrected our account to show we are licensed for those products. Now another week or two before I can begin. Is it just me or does this happen often? Lizette ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html