I have even worst horror stories with shopZ. I have 2 new processors.
But shopz shows 1 new processor and 2 old ones that we no longer have. I
have been on the phone with Shopz and IBM to clear this up. I hope I can
get my z/OS v1r9 order before long because I have it planned to be
implemented before Sept this year.


Edouard A. Myers

Senior Information Technology Specialist
Office of the Chief Technology Officer  
DC Government  
222 Massachusetts Ave, NW, Suite 200 
Washington, DC 20001  

Phone : 202-727-4017 
Fax: 202-727-3880  
Email: [EMAIL PROTECTED]
Website: http://www.octo.dc.gov

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Lizette Koehler
Sent: Friday, May 02, 2008 1:48 PM
To: IBM-MAIN@BAMA.UA.EDU
Subject: Shop zSeries Ordering Issues

Sorry - I must vent here.

Is it just me or is ShopzSeries a poor process. 

Somehow they lost the fact that we were licensed for a couple of
products. So when I placed my order they showed up on ADDITIONAL
LICENSES screen.  I selected them not knowing the problems that would
cause and just blindly thought - a week or two and my z/OS V1.9 system
would be available for download via the internet.

During this time the website just showed Manufacturing INTERNET.  As it
does right now.

Today 3 boxes of 3480 tapes showed up for my Serverpac.  Now I have to
resubmit the order after they corrected our account to show we are
licensed for those products.

Now another week or two before I can begin.

Is it just me or does this happen often?

Lizette

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