Alas, real console operators. I knew them, Jan, fellows of infinite jest, of most excellent fat fingers. They hath bore me on their back a thousand times. (Shameless and horrible rip off of Hamlet, act 5, scene 1.)
IMNSHO, the 'definitive' operator instructions are one printed page with mostly white space. Banned words include 'If', 'when' and 'else'. Banned resources would include the console. The document proper might be written by one of your better operators. If you can't do that, then perhaps your environment needs some work. In my experience, high on the top ten causes of issues were operator errors. The root cause of many of those errors were calling for decisions based on incomplete or even defective information. Since the implementation of those mighty subsystems vary greatly from shop to shop (and sometimes even shift to shift) a 'one size fits all' doc would be pretty hard to write. My $0.02 (before taxes). HTH and good luck! -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Jan Vanbrabant Sent: Wednesday, May 14, 2008 5:14 PM To: [email protected] Subject: Looking for concise (!) OPERATOR-oriented manual(s) to manage & drive CICS, DB2 and IMS *** cross-posted to IBM-MAIN, IMS-L, CICS-L and DB2-L listservers *** 1° Looking for concise (!) OPERATOR-oriented manual(s)to manage & drive CICS, DB2 and IMS instead of thesejust PARTLY oriented operator manuals, which are much too overloaded for them: SC18-7416-05 DB2 UDB for z/OS V8 --- Command Reference (February 2008) http://publib.boulder.ibm.com/epubs/pdf/dsncrj15.pdf ...snip After quite some investigation,I don’t think they exist. Any other pointers? 2° And what about an IMS/TM manual for DB2 like there is the SC34-6837-01 CICS Transaction Server for z/OSDB2 Guide V3R2 for CICS and DB2? jan NOTICE: This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
