Something like this may have happened to others, but I thought I post it
just in case.  I might help in your analysis if you get a similar
problem.

 

We recently had a situation where an application system, PEP Plus, was
experiencing problems that appeared to be CPU related even though we had
plenty of CPU resources on our production environment.  This particular
application has a job that kicks off about every 4 hours.  It then
internally kicks off other jobs and waits for them to complete.
Normally these tasks run in less than a minute, but at the problem times
they could take up to 20 minutes.  The master task would time out
waiting for the daughter tasks to complete.  As I said we had plenty of
CPU on our production LPAR.  Well, we are soft capped and since we are
on z/OS 1.7 we have to cap by LPAR.  What was happening is that our test
LPAR was hitting the cap hard.  In fact it was hitting it so hard that
everything, including tasks running in SYSTEM service class, were
slowing down considerably.  What was causing the problem on the
production system was that GRS on that system was waiting for a response
from GRS on the test system.  Since we didn't have RMF Monitor III
running continually at the time (this is being changed at my insistence)
I couldn't use that to analyze this.  Someone here saw the relationship
between the test system hitting the cap and PEP Plus having problems.  I
then did an analysis on the test system service classes and saw that the
PIs were terrible even for things running in SYSTEM.

 

I just thought that this might be of interest to any performance
analysts out there in case you run into something similar.  I've also
cross posted this to the MXG-L listserv.     

 

Tom Kelman

Commerce Bank of Kansas City

(816) 760-7632 

 



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