Howard Brazee writes:
>What I don't get is why this is an issue for IBM....

I don't know how much I can say about this issue, but what the heck, I
speak only for myself.

I think a lot of people are over-analyzing this, thinking there's something
political, religious, or whatever. Like a C/C++ fan club wielding some
secret veto power? Uh, no.

Bill Klein has some solid information here, though. There are multiple
technical requirements that almost certainly apply to delivering a 64-bit
COBOL that meets most or all customers' requirements. Not all of those
technical requirements necessarily apply to the COBOL (and PL/I) compiler
itself. Bill has provided a good core list.

In addition, there are some core principles that almost certainly apply
most strongly to COBOL and PL/I. Like not breaking stuff. Most of you would
probably agree that's important, and that core principle influences certain
decisions.

And then there is always the question of how to prioritize each of those
technical requirements in the development process. There are never
unlimited development resources in any project (cf. Fred Brooks, Microsoft,
etc.), so there are trade-offs. If "X" gets done, "Y" doesn't, basically.

That's why it's important that customers keep IBM informed on this, to help
guide these decisions and prioritize requirements. Again, as Bill suggests,
and he's right. There are many different ways to deliver 64-bit COBOL and
PL/I -- many different technical paths to get there. (Well, at least a
few.) I have my own opinions, some of them even strong ones. But you
(customers) get to drive these decisions, not me. So speak up, through the
appropriate paths. SHARE is a very good one, for example.

Sure, revenue (and profit) has to be a consideration. (It is in your
businesses too, right?) However, it's not just about increasing COBOL and
PL/I license revenue next quarter. It's also about maintaining revenue,
long-term revenue time horizons, impacts to other products, and both direct
and indirect effects, for example. In particular, customers who are more
highly satisfied tend to remain customers (or even become bigger
customers), so customer satisfaction is terribly important.

- - - - -
Timothy Sipples
IBM Consulting Enterprise Software Architect
Based in Tokyo, Serving IBM Japan / Asia-Pacific
E-Mail: [email protected]
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